A laptop someone is typing on with security features

Privacy Policy

What Does OakStar Bank Do With Your Personal Information?

Rev. Date 01/2020

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and account balances
  • Account transactions and transaction history
  • Overdraft history and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons OakStar Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does OakStar Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
What We Do
How does OakStar Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does OakStar Bank collect my information? We collect your personal information, for example, when you
  • Open an account or or apply for a loan
  • Deposit money or use your debit card
  • Pay us by check
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and non-financial companies.
  • BrightOak, LLC- company for solar panel finance products
  • OakStar Insurance Services, LLC- Insurance products
Companies not related by common ownership or control. They can be financial and non-financial companies
  • Nonaffiliates we share with can include mortgage companies, solar panel installers, and insurance companies
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you. 
  • Our joint marketing partners include third party service providers who may be used to market our products to you.