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Privacy Policy

What Does OakStar Bank Do With Your Personal Information?

Rev. Date 02/2022

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and account balances
  • Account transactions and transaction history
  • Overdraft history and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons OakStar Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does OakStar Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you Yes Yes
For our nonaffiliates to market to you No We Do Not Share
To limit our sharing
If you are a new customers, we can begin sharing your information 30 days from the date you receive this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions? Call 417.447.0535 or contact us here.
Who We Are
Who is providing this notice? The OakStar Family of Companies
What We Do
How does OakStar Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We maintain physical, electronic, and/or procedural safeguards that comply with federal standards to guard your nonpublic personal information.
How does OakStar Bank collect my information? We collect your personal information, for example, when you
  • Open an account or or apply for a loan
  • Give us income information or use your credit or debit card
  • Make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account-unless you tell us otherwise.

Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include companies with common ownership under OakStar Bancshares, Inc. and financial companies, such as financial institutions, wealth management companies, and BrightOak, LLC.
Non‑Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies
  • Nonaffiliates we share with can include mortgage companies, solar panel installers, and insurance companies
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you. 
  • Our joint marketing partners include third party service providers who may be used to market our products to you.

To limit our sharing, you may call 417.447.0535, and our Experience Center Team will assist you or you can fill out our opt-out form here.