Mobile Banking | Community Bank | Springfield, MO

 

DETECT FRAUD & KNOW YOUR BALANCE WITH TEXT BANKING!

visit the app store or google play to get started today! 

Safety Tips
 

Mobile Banking Safety Tips
*www.bankrate.com/banking/is-mobile-banking-safe
*No matter what kind of mobile banking method you use, reduce fraud and protect your money by following a few common-sense precautions:

  • Set the phone to require a password to power on the device or unlock it.
  • Whether you’re using the mobile web or a mobile app, don’t let it automatically log you in to your bank account. Otherwise, if your phone is lost or stolen, someone will have free access to your money.
  • Avoid sharing your password, account number, PIN, answers to secret questions or other such information. Don’t save this information anywhere on your handset.
  • Immediately tell your bank or mobile operator if you lose your phone.                                                                                                        
     

ID Protection Tips
Kasasa Protect is a great tool for monitoring and protecting your identity.  For more infomation veiew our account brochure here at https://www.oakstarbank.com/files/KasasaIDProtect2017WEBrev.pdf.

For more tips on preventing Identity Theft visit www.ftc.gov 

Protect Your Information
OakStar Bank will never contact you either by phone or by email and ask for your account information, online banking credentials, PIN numbers, or security question answers.  If you ever do receive a call from someone you believe to be OakStar Bank asking for this information, please hang up and contact us directly at 417.877.2020.

Commercial customers are encouraged to perform a risk assessment and controls evaluation on a regular basis. 

Suspicious Activity
If at any time you believe there is suspicious activity on your account, please contact our customer service department at 417.877.2020 during regular business hours.  

If you believe there is suspicious activity associated with your debit card, please contact our customer service department at 417.877.2020 during regular business hours. To report suspicious activity on a debit card during non-business hours please call 800.791.2525.